Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, billing and shipping address, account information, order details, and messages you send to us.
We may also collect limited technical information related to your use of our website, such as browser or device information and information necessary for the website to function properly.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide order and shipping updates
- Create and manage customer accounts
- Respond to questions or customer-service requests
- Maintain inventory and transaction records
- Send newsletters or promotional communications when you have chosen to receive them
- Improve our website, products, and customer experience
- Protect against fraud, misuse, or unauthorized activity
- Comply with applicable legal, tax, accounting, and regulatory requirements
Orders and Payments
When you place an order, we collect the information needed to process and fulfill your purchase, including your contact information, shipping information, products purchased, and transaction details.
Payment Processing
Payments are processed through Square and other service providers that support checkout and tax calculation. Un Toque Peruano does not generally receive or store your complete payment-card number. Payment providers process payment information according to their own privacy and security practices.
Account Information
If you create an account, we may retain information associated with your account so that you can sign in, view applicable order information, and use account features offered through the website.
You are responsible for keeping your account credentials secure.
Email Communications and Newsletter
If you subscribe to our newsletter or other marketing communications, we may use your email address to send information about products, events, promotions, and business updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in newsletter or marketing emails, or by contacting us.
We may still send transactional or service-related communications concerning your orders or account.
Cookies and Similar Technologies
Our website and the service providers that support it may use cookies or similar technologies that are necessary to operate the website, maintain sessions, support account functionality, remember preferences, improve performance, or help us understand how the site is used.
Your browser may allow you to limit or block cookies, although some website functions may not work properly if cookies are disabled.
How We Share Information
We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to you.
This may include providers that assist with:
- Payment processing
- Website hosting
- Account authentication
- Email delivery
- Order processing
- Tax calculation
- Analytics
- Fraud prevention
- Shipping and fulfillment
We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, customers, business, or others. Un Toque Peruano does not sell personal information for money.
Service Providers
Third-party service providers may process information on our behalf in order to provide their services. Their handling of information may also be subject to their own privacy policies and terms.
Data Security
We take reasonable steps designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain transaction and accounting records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
Your Choices
You may choose not to provide certain personal information, although doing so may prevent you from using certain website features or completing a purchase.
You may unsubscribe from promotional email communications at any time. If you sign up again later with the same email address, we will treat that as an intentional resubscribe.
You may also contact us with questions about the personal information associated with your account or previous interactions with us.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected unintentionally, we will take reasonable steps to address the situation.
Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at askus@atouchofperu.com.